Refund and Returns Policy

Last Update: 17/11/2023
 
We at Khayer Shop are committed to providing our customers with the highest quality products and services. However, we understand that there may be occasions when you are not satisfied with your purchase. In these cases, we offer a comprehensive refund and returns policy to ensure your satisfaction.
 

Return Policy

You may return or exchange most items purchased from Khayer Shop within 7 days of the purchase date. To be eligible for a return or exchange, all items must be:

  • In their original packaging
  • With all original tags and labels attached
  • In unworn or unused condition
  • Accompanied by a copy of your original purchase receipt

Exceptions to the Return Policy

The following items are not eligible for return or exchange:

  • Personalized items
  • Gift cards
  • Digital products
  • Items purchased during a special sale or promotion

How to Return or Exchange an Item

To return or exchange an item, please Contact Us.

Refunds

Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If the item is approved for a refund, we will process your refund within 7 business days. Your refund will be issued to the original payment method used for your purchase.

Exchanges

If you would like to exchange your returned item for another item of equal or lesser value, we will process your exchange as quickly as possible. If the exchange item is of higher value, you will be responsible for paying the difference in price.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at info@hasalat.com or +8801760836233.

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